Every Portal Enquiry Replied To. Within Minutes.
Rightmove and Zoopla send you enquiries 24/7, and the response time on those enquiries is what determines viewing-to-offer conversion. AI triage handles every enquiry in under five minutes, qualifies the applicant, books a viewing automatically, and routes hot leads to your negotiator with full context.
The property & estate agents reality.
Property listed on Rightmove → enquiry arrives at 11pm Sunday → nobody sees it until 9am Monday → applicant's already booked a viewing with a competitor. Response time on portal enquiries is brutally measured: faster response = more viewings = more offers. Right now you're losing on a metric that's easy to fix.
Tuned for property & estate agents.
Instant first response
Enquiry arrives → AI replies within 5 minutes, confirming receipt, suggesting viewing slots based on owner availability, asking qualifying questions (timescale, chain status, mortgage in principle).
Applicant pre-qualification
Where the applicant provides info, AI runs preliminary affordability check (chain position, timescale, deposit indication). Flags qualified applicants to negotiator.
Viewing automation
Slot offered, accepted, calendar locked. Owner notified. Pre-viewing pack sent to applicant. Reminder sent day before.
Post-viewing feedback
AI follows up after the viewing for feedback. Feedback packaged for vendor. Negotiator gets a clean briefing without chasing.
We integrate with what you have.
- Rightmove / Zoopla / OnTheMarket
- Property CRMs (Reapit, Alto, Jupix, Veco)
- Calendly / property-specific viewing schedulers
- Email + SMS
- AML/KYC platforms
If your stack isn't listed, ask, almost always we can integrate. We've connected to bespoke MES, ancient on-prem systems, and email-only interfaces.
Fixed fee, phased delivery.
£3,200-£10,000 for build, ~£250-£500/month for hosting
From £3,200
Enquiry triage for property & estate agents
- Workflow audit + industry-specific spec
- Build, integrations, and tuning to your real data
- Live deployment in your environment
- Ongoing tuning + accuracy monitoring
Things people in this industry ask us.
01Will applicants spot it's AI?
Within minutes they get a personalised, useful reply offering viewing slots. That's vastly better than the 12-hour silence they'd get otherwise. The reply sounds like your agency because we tune on your past communications.
02How does it qualify applicants?
Polite first-touch asks for: timescale, chain position, financing status (cash buyer, mortgage in principle), criteria flexibility. Captured to your CRM. Negotiator sees a qualified record before they call.
03What about AML/KYC?
Pre-viewing AML can be triggered automatically, appropriate for higher-value or off-market listings. For standard residential, AML typically happens at offer stage; the automation just makes sure the trigger doesn't get forgotten.
04Does it integrate with our property CRM?
Yes, Reapit, Alto, Jupix, Veco. Captured enquiries flow into your CRM as applicant records with all the data points. Negotiator opens the CRM and sees a complete picture.
05What about lettings?
Lettings enquiries handled the same way, and arguably the gain is bigger here because tenant volumes are higher and response speed is more competitive.
Zoom out.
Related solutions.
Ready to win more
and do more with
less staff?
- More enquiries & better rankings
- Smoother operations & less admin
- Faster quoting & better follow-up
- More jobs completed, without hiring more
Book a free strategy call
and let’s map out your clear next step.
Book My Strategy Call No pressure. Just practical advice.