Business automation, with people in control
Before you hire, look at the work.
You might need another person. Or you might need fewer hours spent copying, chasing and checking. We help you find out, then build the useful part.
Talk through one task
Start with the job to be done
A role is a mix of tasks. Some are better automated.
When your team is stretched, hiring can feel like the only option. First, look at where the time goes. Are people doing skilled work, or moving information between systems?
We map one workflow, check the tools you already use and compare the likely benefit with the full cost. If a simple setting or process change covers it, that is where we start.
AI agents and workflow automation can help with unstructured emails and documents. Straightforward rules are often enough for reminders and data transfers. Custom software is there when the process needs more.
Your people keep the judgement, relationships and responsibility.
Where could you get time back?
Enquiries & follow-up
Capture website enquiries, route them to the right person and prepare a follow-up for review. Useful for salons, blinds firms, clearance businesses and local services.
Orders & customer updates
Connect shop orders, fulfilment and customer updates so your team spends less time retyping the same information.
Documents & office admin
Extract fields from invoices or forms, flag uncertainty and send the result to the right system for checking.
Quotes & job handovers
Move approved quote details into the job record, keep tasks visible and remind the team when something needs attention.
Make the comparison honestly
£26,437 in basic pay.
What is the admin worth?
At the April 2026 National Living Wage for someone aged 21 or over, £12.71 an hour × 40 paid hours a week × 52 weeks is £26,436.80 a year. Employer National Insurance, pension contributions and other employment costs are additional and depend on your circumstances.
This is an example, not a universal minimum annual salary. Hours and age matter. It is also not the amount an automation automatically saves: your hire may do valuable work a system cannot.
Compare the tasks you can actually remove with setup, software, maintenance and review time. A smaller workload can free capacity without reducing the wage bill.
Check the official wage rates ↗An illustrative comparison
Would the numbers add up?
Change the assumptions. Nothing is sent or saved.
Clear scope before a build
One workflow.
A useful first step.
Focused automation projects start from £2,000, excluding VAT. We scope the work and explain ongoing costs before you decide.
See automation scope and pricing ↗Map it together
Show us the task, the systems and where it gets stuck. We check whether you need automation at all.
Test a small version
Use agreed examples, review outputs and test failure cases. Confirm the time saved before expanding.
Put it to work
Train the team, set approval rules and make failures visible. Keep measuring whether it earns its place.
Start a conversation
Tell us about the task you would happily stop doing.
What happens, how often, and which tools are involved? An outline is enough. Keep customer details and sensitive information out of your first message.
Prefer a 15-minute call? ↗A few sensible questions.
Can automation replace a new employee?
Sometimes a better workflow can delay a hire or let your existing team take on more work. It rarely replaces every part of a role. We separate repetitive tasks from judgement, relationships and physical work before recommending anything.
How much does a focused automation cost?
Focused AI and automation projects start from £2,000, excluding VAT. Connections, complexity and the amount of human review change the scope. We explain setup, software usage and ongoing support costs before you commit.
Do we have to replace our existing software?
Usually the first step is checking the tools you already pay for. A built-in reminder, integration or simpler process may solve it. Custom software makes sense when those options leave an important gap.
Will AI send messages or make decisions without us?
We agree the boundaries with you. Sensitive actions such as quotes, payments and consequential customer messages can stay behind human approval. Uncertain inputs and failed actions must be visible to your team.
What should we bring to the first conversation?
One recurring task, an estimate of the time it takes and the tools involved. Use an anonymised example. You do not need to share passwords, customer records or a polished specification.
Quotes waiting for a reply? Read our guide to quote follow-up automation.
Still weighing it up? Read our guide to automation before hiring.
What could work
better for you?
A new website. More customers. Less admin.
Tell us where you want to get to. Chris or Kay will reply within one working day.