A greeting that sounds like your business
Set the voice, greeting and opening hours. Agree when the receptionist should answer, what it should say and when your team should take over.
Happy Webs AI Receptionist
Busy on the job.
Still there for the call.
Give callers a useful answer and your team a clear message to follow up. A receptionist shaped around your business, with everything together in your Happy Webs workspace.
Guided pilot. Phone setup and test calls agreed with you before activation.
Prefer to ring? 0161 399 6546 Receptionist Illustrative example
From a conversation…
Caller
“I’d like to discuss a new quote.”
Receptionist
“I can take a message for the team. What is the best number to call you back on?”
…to something your team can act on
The call is just the start
A proper handover.
A place to keep it.
Answering the phone only helps if the right details reach the people doing the work. Receptionist brings your business information, messages and call history into one shared workspace.
These are the capabilities we configure for your pilot. Your phone routing and backup arrangements are agreed and tested before activation.
Book a guided demonstrationOne Happy Webs workspace
Your team, service settings and account together. Receptionist has its own area inside it.
Answers from your business knowledge
Give it the services, opening times and common questions your callers need. Keep that information together and update it as your business changes.
A message inbox your team can work through
Keep the request and callback details in one place. Filter open and completed messages, then mark an enquiry done when someone has dealt with it.
Call history and usage in view
Review recorded call details, summaries and available transcripts. See the minutes used against your monthly allowance without a separate spreadsheet.
The right access for the right people
Invite your team into a shared Happy Webs workspace. Owner, admin and viewer roles keep day-to-day access separate from billing and ownership.
Service settings you can keep up to date
Manage your receptionist’s information and settings in the same workspace as its messages and usage, with Happy Webs guiding the initial setup.
A guided start
Set up for your business.
Tested before it takes calls.
We work through the details with you. You can see the workspace and agree the call flow before changing how your customers get through.
- 01
Show us how you work
Walk us through the calls you get, the questions you answer and who should pick up anything that needs a person.
- 02
Make it sound like you
Agree the greeting, voice, business knowledge, opening hours and what a useful message looks like for your team.
- 03
Test the whole handover
Confirm phone routing, your staffed backup and allowance behaviour. Test calls and message delivery before activation.
Your people are the backup
We configure the handoff to your agreed staffed number. This is your own team’s backup, with the destination and availability confirmed during setup.
Clear limits. No surprise overages.
Monthly minutes and call-duration limits are configured for the pilot. At the allowance, new calls use the agreed backup or unavailable message. No automatic extra-minute charges.
Monthly pilot plans
Same receptionist.
The minutes you need.
Every plan includes the current features, a guided demonstration and initial setup. Choose a starting allowance, then talk it through with us.
Starter
For a quieter phone line or a focused first pilot.
£79/ month
GBP, excluding applicable VAT
150 call minutesincluded each month
- Business knowledge & message capture
- Shared inbox, call history & usage
- Team access & service settings
- Guided demonstration & initial setup
Growth
More room for callsMore room for regular enquiries and longer conversations.
£149/ month
GBP, excluding applicable VAT
400 call minutesincluded each month
- Business knowledge & message capture
- Shared inbox, call history & usage
- Team access & service settings
- Guided demonstration & initial setup
Business
For a busier phone line and a larger monthly allowance.
£299/ month
GBP, excluding applicable VAT
1,000 call minutesincluded each month
- Business knowledge & message capture
- Shared inbox, call history & usage
- Team access & service settings
- Guided demonstration & initial setup
No automatic overage charges. No annual commitment. No pilot setup charge.
Guided pilot availability and service arrangements are confirmed with you before you begin. Changes to an agreed plan take effect at the next renewal. Custom integrations and support beyond the pilot scope are agreed separately.
Unsure how many minutes you need? Tell us about your phone line
Before you begin
Straight answers.
Start with a conversation about the calls you need covered. We will be clear about what the pilot can do and what needs agreeing first.
Ring us on 0161 399 6546Can I start using it straight away?
Receptionist is available through a guided pilot, rather than instant signup. We agree your greeting, business knowledge, phone routing, backup number and usage limits, then test the setup with you before customer calls are switched on. Send an enquiry and we will confirm availability and the next steps.
Can it work with my existing business number?
We review your existing phone service and the routing options during setup. The number and forwarding arrangements need to be confirmed for your business before activation. There is no need to make a change to your phone line just to enquire.
What happens when I use my included minutes?
There are no automatic overage charges. The pilot is configured with a monthly allowance and call-duration limits. At the allowance, new calls use your agreed staffed backup number or an unavailable message; the final admitted call can finish within its duration limit. We agree and test that behaviour before activation, and discuss a larger plan if you regularly need more minutes.
Does it book appointments or connect to my calendar?
Appointment booking and calendar connections are not included in this pilot. The current offer focuses on answering agreed business questions, capturing messages and helping your team follow up. Tell us about any booking requirements when we discuss your setup.
What is included in every plan?
Every plan includes the same current Receptionist features, a guided demonstration and initial setup. The plan difference is the monthly call-minute allowance. Custom integrations and ongoing support beyond the pilot scope are agreed separately.
Is there a free trial or an online checkout?
There is no automatic free trial or live checkout on this page. Start with a guided demonstration and a conversation about your business. The prices shown are monthly pilot terms in GBP, excluding applicable VAT, with no annual commitment or pilot setup charge. Any service and payment arrangements are confirmed with you before you begin.
A useful place to start
Let’s talk about
your next call.
Tell us what happens when your phone rings while everyone is busy. We will show you the workspace and work out whether Receptionist is a good fit.
Discuss a Receptionist pilotAlready invited? Sign in to your workspace