Trade & retail shops
Turn the catalogue into repeat business.
E-commerce, product content and operational plumbing built around stock, trade buyers and repeat orders.
The daily friction we hear about.
Your online shop looks outdated and customers leave
First impressions matter. If your site looks like it was built ten years ago, shoppers won't trust it with their card details, they'll head straight to a competitor.
You're losing sales to Amazon and bigger competitors
You can't beat Amazon on everything, but you can beat them on service, expertise, and niche products. A well-built website helps you play to your strengths.
Mobile checkout is costing you sales
Over half of online shopping happens on phones. If your checkout is clunky on mobile, customers abandon their basket and buy elsewhere.
Managing stock across channels is a headache
Selling in-store, online, and on marketplaces? Without proper integration, you're overselling stock and disappointing customers.
What we can build for retail & e-commerce.
Trade and retail e-commerce
Product catalogues, trade accounts, customer pricing, bulk ordering, payments and fulfilment flows built around how your customers buy.
See how we build it 02Custom stock and order software
Focused tools for product data, stock visibility, purchasing, order exceptions and reporting where standard platforms leave a gap.
See how we build it 03Customer-service and order agents
Answer approved product questions, find orders, prepare updates and route refunds or exceptions to a person.
See how we build it 04Supplier and catalogue automation
Extract and reconcile product data, price lists, invoices and purchase orders instead of maintaining every update by hand.
See how we build it 05Commerce SEO and GEO
Category, product and buying-guide content shaped around commercial searches, product fit and how AI search systems understand the catalogue.
See how we build it 06Measured acquisition campaigns
Paid and organic campaigns connected to product margin, order value and repeat purchasing rather than surface-level traffic reports.
See how we build itNeed a different starting point? See all our services →
Things people in this sector ask us.
01 How much does an e-commerce website cost?
E-commerce builds start from £5,000 excluding VAT. Product data, variants, trade pricing, delivery rules and integrations determine the scope. We check those with you before agreeing a fixed quote.
02 How long does it take to build an online shop?
Most e-commerce websites take 4-6 weeks from kickoff to launch. Larger shops with hundreds of products or complex integrations may take 8-10 weeks.
03 Can AI help with inventory forecasting and customer service?
Yes, our AI tools analyse your sales data to predict demand and optimise stock levels, and AI-powered chatbots can handle common customer queries like order status, returns, and product questions instantly.
04 How quickly can we see results from AI automation?
We agree the measure for the first project: resolved enquiries, checkout completion or forecast accuracy. Customer-service replies are tested before launch, and stock forecasts are checked against historical periods before buyers rely on them.
05 Which e-commerce platform do you recommend?
It depends on your needs. We work with Shopify, WooCommerce, and headless e-commerce solutions. We will recommend the best fit based on your product range, budget, and growth plans.
06 Can you help manage stock across online and in-store?
Yes, we can integrate your online shop with EPOS and inventory management systems so stock levels stay accurate across all your sales channels.
Adjacent industries we work in.
What could work
better for you?
A new website. More customers. Less admin.
Tell us where you want to get to. We will reply within one working day.