Things we get asked every week.
Straight answers on AI, websites, pricing, and how we work. If your question isn't here, send us a message — we'll answer it in plain English.
AI & Automation
AI & Automation.
01 What kind of AI services do you offer?
We offer three core AI services: AI Agents & Automation (workflow automation, task routing, system integration), Document Processing & Data (invoice extraction, reading drawings and specs, data entry), and Custom AI Software (bespoke AI tools, Google Workspace AI, chatbots). All designed for real businesses, not tech companies.
02 Do we need to be technical to use AI?
Not at all. We set everything up and train your team. The tools we build are designed to be as simple as using email or a search engine. You don't need to understand how it works — you just need to see the results.
03 Will AI replace our staff?
No — it frees them up. AI handles the repetitive, time-consuming tasks so your team can focus on the work that actually needs a human. Most of our clients tell us their staff love it because they spend less time on admin.
04 How much does AI automation cost?
Focused automations start from £2,000. Multi-workflow AI integration packages typically range from £5,000–£15,000. Full AI transformation projects with bespoke software start from £15,000. We provide a fixed quote after an initial audit — no surprises.
05 How quickly can we see results from AI?
Simple automations can be live within 2–3 weeks. More complex integrations covering multiple workflows typically take 4–8 weeks. Most clients see measurable time savings from day one of launch.
06 Is our data safe with AI?
Yes. We use enterprise-grade AI providers with strong data protection. Your data stays in the UK where possible, and we follow GDPR best practices throughout. We can also run AI models locally if your data sensitivity requires it.
Pricing
Pricing.
01 How much does a website cost?
Most clients invest £3,000–£8,000 for a site that generates enquiries, ranks on Google, and pays for itself within months. Simpler brochure sites start around £2,500. Fixed quote after a free discovery call — no surprises.
02 Do you charge monthly fees?
The website build is one-off. Optional care plan £175/mo for tweaks. SEO and marketing retainers are separate, from £900/mo.
03 Can we pay in instalments?
Yes — deposit / midpoint / launch is standard. We are flexible on payment plans where it makes sense.
04 Are there any hidden costs?
No. The quote is the cost. If scope changes mid-project, we re-quote in writing before the work happens.
Process
Process.
01 How long does a project take?
Most website projects take 4–6 weeks from start to launch. E-commerce and bespoke software take 8–16 weeks.
02 What do you need from us?
Business goals, target audience, existing brand assets if any, and content for each page. We send a clear brief so you know exactly what to provide.
03 How many design revisions do we get?
Three rounds included. First-round approval rate is over 90%, so most clients need fewer.
04 Can we see progress during the build?
Yes — you get a live preview URL and a Friday demo video every week of the build. No mystery.
05 What happens after launch?
One month free aftercare. Optional £175/mo care plan for ongoing tweaks, hosting, and peace of mind.
The studio
The studio.
01 Where are you based?
Tameside, Greater Manchester. 81 Penny Meadow, Ashton-under-Lyne. We work UK-wide — from Mossley to Rotherham to King's Lynn.
02 Do you only work with manufacturers?
Manufacturing, fabrication, and industrial businesses are our deepest expertise. But we work across sectors — trades, retail, professional services, hospitality, healthcare, charities. If you want more enquiries and less admin, we can probably help.
03 Can we meet in person?
Yes — we visit clients regularly across the UK. Or video call. Whatever works.
04 How do we get started?
Book a 15-minute intro call. No slides, no pitch — you tell us what's on your plate. We follow up by email with sharper questions and, if it's a fit, book a longer discovery session.
Let's see if we can help.
A 15-minute chat with Chris & Kay. No slides. No pitch deck. You tell us what's on your plate; we follow up by email with real thinking.