Service

Website Maintenance & Support

Keep your website fast, secure, and up to date — without having to think about it. We handle the technical side so you can focus on running your business.

Delivery shape 4-step project flow
Best fit Manufacturing + Reactive Maintenance
Built for Mobile-first lead generation

Why teams come to us

The friction points this service is built to fix

These pages need to explain the problem clearly, show the commercial impact, and make the next step obvious on mobile as well as desktop.

Your website has security warnings or is running on outdated software

Outdated CMS versions and plugins are the number one cause of website hacks. Prevention is cheaper than recovery.

You need small changes made but your old agency has disappeared

It shouldn't take weeks to update a phone number. We provide responsive, reliable support.

Your site has slowed down and you don't know why

Bloated databases, unoptimised images, and code issues accumulate over time. We keep things fast.

You worry about your website being hacked

Daily backups, security monitoring, and proactive updates give you peace of mind.

Scope

What clients actually get with Website Maintenance

The page now shows concrete deliverables instead of vague capability claims, which is the right move for higher-intent service traffic.

Monthly updates

CMS, plugins, and security patches

Daily backups

Automatic backups with easy restore

Uptime monitoring

Alerts if your site goes down

Speed optimisation

Regular performance checks and improvements

Minor content changes

Text, image, and layout updates

Priority support

Fast response when you need help

Monthly reports

Uptime, speed, and security status

Proof

Relevant work and a clear delivery path

A service page should reduce uncertainty fast: show an example, explain the process, and make it easy to ask for a scoped quote.

Reply within 4 business hours

Fast first response for quote requests, review requests, and discovery calls.

Built for speed, SEO and conversion

Every launch focuses on Core Web Vitals, mobile clarity, and clear enquiry paths.

Based in Tameside, serving the UK

Local enough for on-site briefings, practical enough to deliver for national businesses.

CRB Door Systems Reactive Maintenance

Case Study

CRB Door Systems

A trust-led service homepage for a national commercial door specialist, built to reassure facilities teams and drive urgent quote requests.

  • 24/7 emergency positioning
  • 2hr response promise
  • 1,200+ sites supported
View case study →

Process

How the engagement usually runs

1

Audit

We assess your current site health and risks.

2

Setup

Backups, monitoring, and security hardening.

3

Maintain

Monthly updates, fixes, and improvements.

4

Report

Monthly summary of work completed and site health.

Investment

Quote-first, fixed-scope, no surprises

Maintenance plans start from £100/month. Most clients choose our standard plan at £200/month which includes priority support and content change hours.

We scope each project around what you actually need to launch, rank, and convert, then give you a clear proposal before work starts.

Objections handled

Frequently asked questions

What's included in a maintenance plan?

All plans include CMS and plugin updates, daily backups, uptime monitoring, and security checks. Higher tiers include content changes, speed optimisation, and priority support.

Do I need maintenance if my site is new?

Yes — even new websites need regular updates to stay secure. Software updates are released constantly, and without maintenance, vulnerabilities accumulate.

What if my site gets hacked?

Our maintenance plans include malware scanning and cleanup. If your site is compromised, we restore from a clean backup and harden security to prevent recurrence.

Can you maintain a site you did not build?

Yes — we maintain sites built by other agencies or in-house teams. We start with a full audit to understand the codebase.

How quickly do you respond to support requests?

Standard plan: within 24 business hours. Priority plan: within 4 business hours. Emergency issues are handled immediately.

Ready to Scope Website Maintenance?

Send over the current site, the commercial goal, and anything that is not working. We will reply with the best next step.