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Privacy Policy

Last updated: March 2026

1. Introduction

Happy Webs ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services.

We are based in Tameside, Greater Manchester, and operate primarily within the United Kingdom. For the purposes of data protection legislation, we are the data controller.

2. What Data We Collect

We may collect and process the following personal data:

  • Contact information: name, email address, phone number, and business name when you submit a form, request a quote, or contact us directly.
  • Technical data: IP address, browser type, operating system, referring URL, pages visited, and timestamps collected automatically when you browse our website.
  • Usage data: information about how you interact with our website, including page views, time spent on pages, and navigation paths.
  • Communication data: records of correspondence when you contact us via email, phone, or through our website forms.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide the services you have requested.
  • To send you project updates, proposals, and invoices related to our services.
  • To improve our website, content, and user experience.
  • To comply with legal obligations and protect our legitimate business interests.
  • To send you marketing communications, but only where you have given us explicit consent to do so.

4. Cookies

Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site. For full details on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

5. Third Parties

We may share your personal data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential. These may include:

  • Website hosting and infrastructure providers.
  • Analytics services (such as Google Analytics) to help us understand website usage.
  • Email service providers for transactional and marketing communications.
  • Payment processors for invoicing and billing purposes.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and project records are typically retained for six years following completion of a project.

7. Your Rights

Under data protection legislation, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete personal data.
  • Request deletion of your personal data where there is no compelling reason for continued processing.
  • Object to processing of your personal data for direct marketing purposes.
  • Request restriction of processing of your personal data.
  • Request transfer of your personal data to another party.
  • Withdraw consent at any time where we rely on consent as our legal basis for processing.

To exercise any of these rights, please contact us using the details provided below.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmitted between your browser and our servers.

9. Contact Us

If you have any questions about this privacy policy, your personal data, or wish to exercise any of your rights, please contact us: